Delivery and Returns

True Tea Co. aim to dispatch all orders within 1-2 days after an order is placed.

All orders are dispatched through Royal Mail. 

Royal Mail aim to deliver most 1st class mail in the UK by next working day but do not guarantee this. Royal Mail also state that they aim to deliver to European destinations within three to five working days, major cities worldwide within five days and other destinations within seven. At busy times of the year parcels may take a little longer to reach their destination, don't panic this is not unsual, please contact hello@trueteacompany.co.uk if you have any questions.

In any instance, we request that you allow up to 10 working days for delivery of your order before contacting us about an order not received. We will always do our utmost to inform you of any potential delay.

POSTAGE COSTS

We provide Free UK Delivery on all orders over £25.00.

Orders under £25.00 will incur a postage fee of £3.85.

Countries

United Kingdom (Flat Rate) £3.85

Worldwide Delivery (Flat Rate) £18.80